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Registration Issues

When attempting to register for classes, students may find that they are blocked from registration. There are several reasons for  this may be the case.  Read the examples provided below for possible solutions to this problem. If after reviewing the list you are still unable to clear your registration issue, please contact the Office of Admissions & Records at skyadmissions@smccd.edu or (650) 738-4251.

Students who have been away from the campus for 3 or more years …

If you have been away from the campus for 3 or more years, there are several steps that you will need to take to be allowed to register for classes again:

  • Re-submit a Skyline College application
    The college application expires after one year. Please note that you will need to re-submit the application using the original email that you applied with. If you do not remember your email or password, please follow the instructions on the application (cccapply) to locate your email or reset your password.
  • Complete the Skyline College Orientation (In-Person or Online)
    While we recognize that you may have completed the orientation when you first started Skyline College, there have been many changes to college policies, placement information, etc. To ensure your success, we want to make sure that you have the most up-to-date information available.

Students who have been away from the campus for 1 to 3 years …

  • Re-submit a new college application
    The college application expires after one year. Please note that you will need to re-submit the application using the original email that you applied with. If you do not remember your email or password, please follow the instructions on the application (cccapply) to locate your email or reset your password.

Websmart Messages

The following are common messages that students registering for courses via websmart may receive:

“You do not meet the prerequisite for this course”
Receiving this message means that you have not demonstrated that you have met the prerequisite for the course you are attempting to register for. Please visit the Prerequisite Equivalency webpage for instructions on how to clear this registration hold.

“Repeat Count Exceeded”
Receiving this message means that you are attempting to take a class for which you have exceeded the registration limit (for most classes, the limit is 3 attempts) or you are attempting to register for a class that you have already successfully completed (with a grade of “C” or better). The system will not allow you to repeat the course. Please contact the Office of Admissions & Records at skyadmissions@smccd.edu or (650) 738-4251 for exceptions.

“Corequisite”
Receiving this message means that you are attempting to register for a class that requires another class to be taken at the same time. When registering for a class with a co-requisite, you must enter the CRN (Course Reference Number) for both courses in the boxes provided at the time of registration.

“Special Program Restriction” or “Cohort Restriction”
Receiving either of these message means that you are attempting to register for a course that is linked to one of our several Learning Communities. You must be coded as a student of the learning community to register for the course. Visit the Office of Admissions & Records or contact our Learning Communities Program Services Coordinator Marisa Thigpen at (650) 738-7178 or thigpenm@smccd.edu.

“Registration Add Authorization Code”
Receiving this message means that you are trying to register for a course after the open enrollment period. To register for a course after the enrollment period, you will need to get an authorization code from the professor to add the class. To get an authorization code, go directly to the class (or email the professor if you are attempting to register for an online course), and ask the professor if he/she has room to add you to the class. If the professor agrees to add you to the class, he/she will provide you with a four-digit authorization code. You will need to enter the authorization code, along with the course five-digit CRN (Course Reference Number) into Websmart (the CRN is found on the class schedule below the course title).

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