Credit and Refund Policy

To be eligible for a credit or refund, a student must officially withdraw from a course within the stated deadline as displayed on WebSMART Class Schedule Summary for exact refund dates. If registration occurs after the refund date for a class, no refund will be available.
For summer or short courses, withdrawal must occur within the first 10% of the course (often this the first day).
If you decide not to attend classes, it is your responsibility to officially withdraw within published deadlines to avoid penalty grades and fee obligations. A withdrawal initiated by a professor may not result in a refund.

A student may either maintain a credit balance on account or request a refund.
Refunds are not issued automatically. You must contact the Cashier's Office at (650) 738-4101 to request a refund.
Credit balances remain on student accounts for a maximum of five (5) years.

Fees paid by personal check(s) require 10 business days for bank clearance before refunds can be processed.
A $10 non-refundable processing fee (plus an additinal $50 processing fee for nonresident tuition) will be retained by the College if a refund is issued to a student withdrawing from all classes. A refund processing fee may be charged only once per semester or summer session.

Students who receive financial aid and withdraw from classes are advised to call the Financial Aid Office at (650) 738-4236 regarding possible repayment of federal funds if received prior to withdrawal.

Fees will be credited or refunded if an action of the College (e.g. class cancellation) prevents a student from attending.