Instructional Continuity

Recommendations for getting started:




Online & Hybrid Faculty

Skyline College faculty who plan to teach online or hybrid will need to successfully participate in a CTTL Canvas Training and complete the consultation process by the dates indicated below for each semester.

If you have any comments, questions or concerns about this process or completion dates, please be sure to contact the CTTL at prior to deadlines indicated below.

Faculty who have completed Canvas training and are now working on building courses in Canvas are invited to attend Canvas Open Lab sessions where CTTL team members will be available for individualized support.

Course Design Tools

Faculty who teach online or hybrid are highly encouraged to use the 'Skyline College Online Teaching Course Checklist' and the 'Online Education Rubric' during the course design and build phase. These tools will help you as you progress through your course build and will help to facilitate a successful CTTL Consultation.

Canvas Resources

Technology Support Desk (Skyline College Learning Commons)

The Technology Support Desk is located next to the Drop-In Computer Lab on the 2nd floor of the Learning Commons (Building 5). Students, faculty, and staff can seek support with Library printing, scanning, photocopying or working with computers (as well as in room 5200A). The Technology Support Desk also provides support for Canvas, WebAccess, WebSmart, as well as programs such as Microsoft Office 2013 and various Google apps to support academic excellence.

Location and Contact

Chris Collins
Distance Education Coordinator / History Adjunct Professor
Building 5, Room 5118F
Phone: 650-738-7901

Bianca Rowden-Quince
Instructional Designer
Building 5, Room 5118E
Phone: 650-738-4296

Ricardo Flores

Instructional Technologist
Building 5, Room 5118A
Phone: 650-738-7147

Chris Weidman
IAII/Accessibility Specialist
Building 5, Room 5118D
Phone: 650-738-7113

Ame Maloney
Faculty Services Librarian/ZTC
Building 5, Room 5118D
Phone: 650-738-7927

Please check the CTTL Calendar for upcoming workshops


cttl workshop

Online Readiness Modules

These modules can be can be used and embedded into CANVAS courses. The State of California's Online Education Initiative (OEI) has developed the Online Readiness Modules, an innovative set of interactive tutorials and tools, which may increase students' success in your courses. Many of the topics are especially useful at the beginning of a course if you are planning a course orientation or introduction activities.

SMCCCD Online Course Support Center

The Online Course Support Center provides students and faculty with technical support via email, chat, and/or phone.

  • For email support, click “Open a ticket.” After you submit the ticket, a member of the Online Course Support Center staff will respond to you by email or by phone. Email responses will occur from 6:00 AM to 9:00 PM (Pacific), 7 days a week.
  • For phone support, call 888-998-6010.

Call Center Hours: Monday-Friday: 9:00am - 5:00pm (Pacific)

Center for Transformative Teaching & Learning Distance Education Team

The CTTL maintains the Canvas Information website where you can find status updates and resources to support your online teaching experience. Instructors can also visit or call the CTTL for information about emerging technologies and resources to support the enhancement of teaching and delivery of online, hybrid and Face to Face (F2F) courses.

D.E.Coordinator: Chris Collins
Instructional Designer: Dr. Bianca Rowden-Quince 
Instructional Technologist: Ricardo Flores

Canvas Feature Ideas: Feature ideas allow people to suggest ideas on ways to improve or enhance Canvas' functionality. It is one of many inputs we consider when choosing to build new features into our products.

Canvas Commons: Commons is a learning object repository that enables educators to find, import, and share resources with the public (or within their institution). Come here for all your news, resources and questions related to Commons.

Skyline College Online Education

Online Education Handbook  

Online Course Standards  

OEI Course Design Rubric (as of April 2016)

Online Teaching Course Checklist (as of Nov 2016)

CCC Online Education Websites

CCC Online Education Initiative

CCC Tech Edge Newsletter

California Virtual Campus