Open Access Policies
Open Door Policy
The SMCCD child development centers support the free flow of thoughts, ideas, questions, and concerns. The programs encourage parents, students, and employees to raise concerns with the Master Teacher or work-related issues as soon as possible after they arise. When necessary, the Open Door policy allows you to raise issues with the Child Care Services Coordinator or another manager, such as a department dean up to and including the SMCCD Board.
Religious Instruction
The SMCCD child development centers do not provide nor are reimbursed for child care and development services that include religious instruction or worship.
USDA Non-Discrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by one of the following:
- Mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410 - Fax: (202) 690-7442
- Email: program.intake@usda.gov
This institution is an equal opportunity provider.