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Early Alert Program

The Early Alert Program is designed to assist students who may be experiencing academic or personal difficulties and provide strategies and campus resources to help them succeed at Skyline College. A key component of the Early Alert Program is to exhibit a team effort between faculty (counseling and instructional), administrators, and support staff at the college to provide early intervention to students who may exhibit behaviors that may cause them to fail their courses. The program also has counselors who follow-up with the Early Alert students and faculty via emails, letters, and phone calls along with providing class presentations and workshops.

What are the goals of the Early Alert Program?

  • Reach and assist "at-risk" students early on in the semester
  • Help students succeed in their classes by providing strategies and campus resources so they can successfully pass their classes
  • Increase student success (GPA, retention rates, and graduation rates)

What is the process of the Early Alert system?

  1. Faculty identify students who are experiencing academic difficulties (attendance, work quality, homework, and/or academic progress has been unsatisfactory).
  2. Faculty makes referrals to the Early Alert system via his/her WebSMART account.
  3. A letter and email is generated to the referred student.
  4. An Early Alert counselor will follow-up with the student via phone call to encourage student to speak to the instructor about his/her concerns and make an appointment with a counselor.

Early Alert referral can be made by any faculty throughout the semester.  Here is a checklist of some warnings signs that may prompt an Early Alert referral: 

  • Class attendance - the student has too many absences or the student stopped going to class
  • Problems in academic performance
    • Work Quality has declined
    • Failure to turn in homework assignments                 
    • Failed quizzes and tests
    • Unwilling or unable to participate in class activities                                                                                     
    • Student is not passing the course
  • Student lacks course materials (i.e., books, notebooks)
  • Lacks study skills to be successful in college
  • Having difficulty adjusting to college life
  • Experiencing personal problems